Order Advice

How do I place an order online?
There are lots of ways to shop with us, the quickest and easiest is to order...
What do I do if my item arrived damaged?
If your item has arrived damaged please take a photo of the damage and send...
What do I do if I'm missing items from my order?
If when you receive your order there is an item missing first of all please...
What do I do if I received the wrong item?
We are sorry to hear we have sent you an item that is different from what you...
How do I cancel my order?
If you need to cancel your order for whatever reason please email us on contact...
How do I make changes to an Order?
If your order has not left us yet please send us an email on contact@mobilitysmart...
Do you accept International / Overseas orders?
If you would like to place an order from overseas please read about the process...
What is VAT exemption?
If you have a long term illness, are disabled or are chronically sick you do...