Returns Refunds and Faulty Items

What is your returns policy?
Full information on our returns policy can be seen here.
How do I arrange a return?
To arrange a return please visit the following page and fill in our returns...
When will I get my refund?
Once a return has been delivered back to us we will check it over and once ...
What do I do if my item arrived defective?
We are sorry you are experiencing problems, please kindly double-check the ...
I need an emergency repair
If you have an emergency with your scooter, hoists, rise recliner or stairlift...