- Economy Male Urinal Item Code: MS10542Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Economy Male Urinal is extremely lightweight and compact to ensure maximum discretion and ease of use.Express Delivery AvailableSpecial Price £2.85 with VAT ReliefWas: £3.19Save: £0.34
- Width Adjustable Economy Toilet Frame Item Code: MS14907FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.Hardwearing and extremely robust, this freestanding Economy Toilet Frame is fully height and width adjustable making it compatible with the majority of conventional toilets.Express Delivery AvailableSpecial Price £59.95 with VAT ReliefWas: £69.95Save: £10.00
- Prima Toilet Frame with Horseshoe Seat Item Code: MS31487FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.This highly versatile Prima Toilet Frame with Horseshoe Seat has been carefully designed to ensure it will fit every type of toilet bowl including square toilets and wash and dry bidets.Express Delivery Available£75.49 with VAT Relief
- Padded Raised Toilet Seat - 50mm Item Code: MS27367Want it fast? Pick it up at our Store or choose Express Delivery in checkout.This versatile Padded Raised Toilet Seat has been designed to quickly and easily attach to the majority of standard toilet seats to provide the user with a raise of 50mm (2").Express Delivery AvailableSpecial Price £15.95 with VAT ReliefWas: £19.95Save: £4.00
- Commode Liners Item Code: MS30903Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Commode Liners offer a more hygienic, alternative to cleaning a commode pan after every use.Express Delivery AvailableSpecial Price £9.95 with VAT ReliefWas: £10.19Save: £0.24
- Economy Bottom Wiper Item Code: MS24408Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Economy Bottom Wiper holds onto both tissue paper and wipes so the user can wipe without having to twist or bend.Express Delivery AvailableSpecial Price £5.75 with VAT ReliefWas: £7.19Save: £1.44
- Folding Commode Item Code: MS12261FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.The Folding Commode is made from steel to ensure optimum strength and durability whilst also ensuring it is exceptionally lightweight.Express Delivery AvailableSpecial Price £64.95 with VAT ReliefWas: £89.95Save: £25.00
- Savanah Raised Toilet Seat - 100mm Item Code: MS14708Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Savanah Raised Toilet Seat with a 10cm raise is lightweight, and made from a solid plastic construction, for strength and durability.Express Delivery AvailableSpecial Price £14.95 with VAT ReliefWas: £19.95Save: £5.00
- Mobile Commode with Detachable Backrest Item Code: MS16334FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.This attractive and modern Mobile Commode Chair is fitted with a detachable backrest and boasts a compact design to ensure it can be easily store away when not in use or for where space is at a premium.Express Delivery Available£222.69 with VAT Relief
- Male Urinal Item Code: MS16643Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The urinal bottle is clearly calibrated with graduated markings to enable accurate measurement of output.Express Delivery AvailableSpecial Price £2.45 with VAT ReliefWas: £4.89Save: £2.44
- Stainless Steel Drop Down Rails With Double Arm, Toilet Roll Holder & Leg Item Code: PG28947FREE ShippingStainless Steel Drop Down Rail With Double Arm - Toilet Roll Holder & Leg - 89cm (White) Stainless Steel for use in wet or damp areas. Mild Steel for use in dry areas. 35mm tubular construction for superior strength and confidence. Hinged rails are tested to 170kg in vertical and 45 degree positions. Drop Down Leg can be adjusted to 680, 700, and 750mm heights with further micro adjustment of 40mm. Die-cast Aluminium Backplate for strength and rigidity. Backplate bolt holes are drilled for M8 Bolts. (Fixings not supplied)From £148.99 with VAT Relief
- E Loo Toilet Seats Item Code: PG31101FREE ShippingSpecially designed to help with independent living, this innovative E Loo with Oval or Round Seats converts your current toilet into an all-in-one bidet and toilet. Compatible with most standard UK toilets.Was:From Special Price £319.95 with VAT Relief£399.95Save:£80.00
- Mowbray Lite Plus Toilet Seat, Lid & Frame Item Code: MS27548FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.Based on the successful Width Adjustable Mowbray Lite, this Mowbray option includes a newly designed frame and seat lid. The frame handles have padded armrests and extend forward making it easier for the user to rise to a standing position, whilst the seat lid is unique to this type of product and gives that extra bit of discreet style, as well as reducing the risk of infections by preventing spread of spray during flushing.Express Delivery Available£77.79 with VAT Relief
- Ashby Deluxe Raised Toilet Seats - With Lid Item Code: PG11954The Ashby Raised Toilet seat comes in one piece and in three heights and in one of three styles. The seat is constructed of materials with anti-bacterial properties and is easy to keep clean and sanitise. The seat will fit most standard toilet seats and comes in a choice of standard, super and deluxe. The contoured seat area distributes user weight for added comfort and the front of the seat has a wide frontal opening for ease of personal cleansing. The maximum user weight on this seat is 30 stones. The height on the seat is 2”, 4” or 6”. The Ashby seat will enable users to have added independence as standard toilet seats are often too low to raise up from should the user have mobility problems. This may be a permanent problem or even just after illness or operation meaning that it is inadvisable to raise up from a base which is lower than 90 degrees. The Ashby Raised seat will enable users to independently use toilet facilities and can be moved around from toilet to toilet – meaning that you never need worry about heights of conveniences when perhaps visiting family or overnight stays. Features Easy to clean Constructed of materials with anti-bacterial properties Deluxe (Includes Lid) Fits most standard toilets. Comfortable contoured seat area distributes user weight over a larger area and seat has a wide frontal opening for personal cleansing. Specifications Size: 375 x 390mm (14¾ x 15") Height: 50mm (2") or 100mm (4") or 150mm (6") Max User Weight: 30 st (190kg)
- Etac Torkel Bottom Wiper Item Code: MS33474Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Torkel Bottom Wiper incorporates a smile design that makes maintaining personal hygiene much easier for people with limited reach.Express Delivery Available£9.95 with VAT Relief
- Lift Seat Item Code: MS33444FREE ShippingThe Lift Seat is a powered toilet lift that has been uniquely designed to fit over all toilets to deliver safe, reliable and comfortable assistance to those users that have difficulty when sitting on or standing up from a toilet.Special Price £1,499.95 with VAT ReliefWas: £1,999.95Save: £500.00
- Ashby Raised Toilet Seat - Red Item Code: PG28067FREE ShippingThe red coloured Ashby Raised Toilet Seat represents real value for money and is ideal for use with those with visual impairment or those living with dementia.Was:From Special Price £44.95 with VAT Relief£56.69Save:£11.74
- Linton Lift-Assist Mobile Commode Item Code: MS33254FREE ShippingThe Linton Lift-Assist Mobile Commode Chair is a glideabout wheeled commode that is perfect for use in the bathroom and bedroom that features a seat lift-and-tilt function.Special Price £849.95 with VAT ReliefWas: £1,003.09Save: £153.14
- Solo Skandia Bariatric Toilet Frame With Lid Item Code: MS33251FREE ShippingThe Solo Skandia Bariatric Toilet Frame With Lid is a discrete toileting aid that combines the benefits of a raised toilet seat with a toilet frame.Special Price £99.95 with VAT ReliefWas: £119.95Save: £20.00
- Solo Skandia Bariatric Toilet Frame - Floor Fixed Item Code: MS33242FREE ShippingThis bariatric version of the Solo Skandia Toilet Frame is a versatile toileting aid that is a combination of a raised toilet seat and toilet frame.Special Price £99.95 with VAT ReliefWas: £115.49Save: £15.54
- Portable Loo Item Code: MS33232Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Portable Loo is a fantastic toileting aid that is ideal for taking on camping trips or any outdoor event. It is lightweight and compact making it easy to carry and transport and is strong and sturdy when in use.Express Delivery Available£30.89 with VAT Relief
- Deluxe Plastic Fluted Grab Rail - Blue - 600mm Item Code: MS18934Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Strong, durable and reliable, the Deluxe Plastic Fluted Grab Rail provides outstanding balance and support and is ideal for use around the home.Express Delivery AvailableSpecial Price £6.95 with VAT ReliefWas: £9.95Save: £3.00
- Extra Wide Bariatric Commode Item Code: MS32849FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.This cost-effective, Extra Wide Bariatric Commode has been specially designed to assist those who have difficulty accessing or using a standard toilet.Express Delivery AvailableSpecial Price £179.95 with VAT ReliefWas: £249.95Save: £70.00
- Portable Travel Bidet Item Code: MS32938Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Portable Travel Bidet is a small lightweight toileting aid that is perfect for taking on trips away. It provides improved personal hygiene thanks to the ergonomically curved neck that delivers a gentle jet of water to the desired location.Express Delivery Available£3.49 with VAT Relief
- Deluxe Male Urinal - 1000ml Item Code: MS32764Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Made from strong and durable translucent plastic, this Deluxe Male Urinal is incredibly compact to ensure ultimate user discretion.Express Delivery AvailableSpecial Price £2.95 with VAT ReliefWas: £6.95Save: £4.00
- Deluxe Female Urinal - 800ml Item Code: MS32765Want it fast? Pick it up at our Store or choose Express Delivery in checkout.This Deluxe Female Urinal features an ergonomic, contoured design with an integrated handle to allow for ease of use.Express Delivery AvailableSpecial Price £1.95 with VAT ReliefWas: £5.95Save: £4.00
VAT relief for disabled people in a nut shell allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money. Full information about VAT relief can be found on the HMRC website by clicking here.
I'm buying for someone else can I still claim VAT relief?
Yes you can, during the checkout process simply choose "I am ordering on behalf of someone else who is chronically sick or has a disabling condition" & fill it out with the details of the applicant. Its very simple to complete please don't worry!
Who is eligible for VAT relief?
To be eligible for VAT relief the government says you have to fit the following criteria,
Charities – simply provide your charity number.
A person is ‘chronically sick or disabled’ if he/she is a person:
- with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities;
- with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
- Who is terminally ill.
Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
What proof do we need to provide?
In order to waive VAT on your purchase, the government requires a simple self declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.
Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what there chronic sickness or disability is. We don’t need a doctor’s letter or any reference numbers.
Which Items are eligible?
VAT Exemption only applies to certain items; these are items which have been designed to be used by someone who is chronically sick or disabled. Examples of such products are Mobility Scooters, Wheelchairs, Bath Lifts & many more daily living aids.
Things to Remember
We do NOT decide if an item is or isn’t exempt & we don’t make any more or less money if we charge you VAT or we don’t charge you VAT.
If you do not complete the VAT exemption form, or you are not eligible for VAT relief, we are obliged to charge you VAT on the whole of your order.
If you fail to return any VAT exemption forms to us we WILL charge your card for the outstanding VAT.
Not all of our products are eligible for VAT relief, so we are obliged to charge VAT for those products even after you complete this form.
Visit HM Revenue & Customs VAT for disabled people section