What do I do if I'm missing items from my order?

If when you receive your order there is an item missing first of all please thoroughly check all the packaging.

The next step is to have a look at the packing note that came with the order. If it says that any of the lines are to follow they will be coming in a separate parcel.

If there is nothing to follow please email us on contact@mobilitysmart.co.uk with the following information and our customer service team will contact you to resolve your problem:

  • Name
  • Delivery Postcode
  • Order number