- Wheelchair Poncho Item Code: MS10815Want it fast? Pick it up at our Store or choose Express Delivery in checkout.
This Wheelchair Poncho is made from 100% waterproof fabric to ensure maximum protection for both user and wheelchair during unexpected showers.Express Delivery AvailableSpecial Price £16.95 with VAT ReliefWas: £18.29Save: £1.34
- Big Button Talking Alarm Clock Item Code: MS27389Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Big Button Talking Alarm Clock features an easy to set alarm and has been designed to sit flat on most surfaces making it difficult to knock over.Express Delivery AvailableSpecial Price £9.95 with VAT ReliefWas: £12.79Save: £2.84
- Economy Disposable Bed Pads - 60cm x 60cm - Pack of 25 Item Code: MS27373Want it fast? Pick it up at our Store or choose Express Delivery in checkout.These Disposable Bed Pads measure 60cm x 60cm (23.5" x 23.5") and have an absorbency capacity of 600ml (20.25 fl oz).Express Delivery AvailableSpecial Price £7.95 with VAT ReliefWas: £11.58Save: £3.63
- Cork Top Bath Steps Item Code: PG18850These Cork Top Bath Steps are wooden bath step that is designed to aid users when getting in and out of the bath, it represents exceptional value for money and provides a safe, stable and comfortable platform.Was:From Special Price £21.95 with VAT Relief£25.95Save:£4.00
- Stackable Pill Box Item Code: MS24810Want it fast? Pick it up at our Store or choose Express Delivery in checkout.This ingeniously designed Stackable Pill Box provides a unique way of storing pills and medications.Express Delivery Available£3.69 with VAT Relief
- Economy Shower Chair Item Code: MS19537FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.This fixed height Economy Shower Chair is incredibly durable, stable and robust and also represents exceptional value for money.Express Delivery AvailableSpecial Price £62.95 with VAT ReliefWas: £99.95Save: £37.00
- Malling Perching Stool with Padded Back Item Code: MS19725FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.Malling Perching Stools are a tried and trusted range of products. This Malling Perching Stool is height adjustable and has the benefit of side mounted stress bars, which dramatically improve both the strength and stability of the perching stool. To ensure optimium user comfort the seat and back support are well padded and are double heat sealed, making them easy to clean with no open seams to trap dirt. Details 159 kg (25 stone) weight limit Easy clean heat sealed seat Side mounted stress bars for increased safety and stability Angled seat for improved posture Height adjustable Specification Colour: White Minimum Height: 495 mm Maximum Height: 940 mm Padded Seat (WxD): 360 x 290 Footprint (WxD) Min/Max: 585 x 410/650 x 460Express Delivery AvailableSpecial Price £59.95 with VAT ReliefWas: £69.95Save: £10.00
- Cork Top Bath Step - 3" Item Code: MS18850Want it fast? Pick it up at our Store or choose Express Delivery in checkout.This Cork Top Bath Step is a wooden bath step that is designed to aid users when getting in and out of the bath, it represents exceptional value for money and provides a safe, stable and comfortable platform.Express Delivery Available£24.19 with VAT Relief
- Donut Cushion Item Code: MS24140Want it fast? Pick it up at our Store or choose Express Delivery in checkout.This Donut Cushion is manufactured using high quality Memory Foam to ensure it moulds to the user’s shape, thus helping to reduce pressure and increase comfort when sitting.Express Delivery AvailableSpecial Price £12.95 with VAT ReliefWas: £17.29Save: £4.34
- Long Handled Bath Sponge Item Code: MS23076Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Ideal for users with restricted mobility in the arms and shoulders, this Long Handled Bath Sponge features an extra-long ergonomically designed handle.Express Delivery Available
- St Helens Folding Tray Table Item Code: PG36058
The Folding Tray Table by St Helens Home Garden is a multi-functional and cost-effective solution for serving drinks and snacks anywhere in the home. This Tray Table combines style with practicality, making it a truly versatile addition to any household.From £28.79 with VAT Relief
- St Helens Laptop Table Item Code: MS36057Want it fast? Pick it up at our Store or choose Express Delivery in checkout.
In the current times, as many of us adapt to remote work setups, this highly versatile and multi-functional laptop table offered by St. Helens Home and Garden presents a solution that seamlessly combines convenience and comfort.Express Delivery AvailableSpecial Price £21.95 with VAT ReliefWas: £24.59Save: £2.64
- St Helens Bed and Bath Extendable Tray Item Code: MS36056Want it fast? Pick it up at our Store or choose Express Delivery in checkout.
Introducing the St Helens Bed and Bath Extendable Tray – your versatile companion for ultimate relaxation and convenience. This thoughtfully designed tray offers a secure haven for your laptop, tablet, phone, and more, whether you're nestled in bed or treating yourself to a sumptuous bathExpress Delivery Available£30.19 with VAT Relief
- Unisex Urinal with Screw Top Lid Item Code: MS36055Want it fast? Pick it up at our Store or choose Express Delivery in checkout.
This adaptable urinal is designed to accommodate all genders and includes an adapter for discreet female use. Its sizable handle makes it easy to carry, and it's particularly handy for travel, especially on long car journeys affected by unexpected traffic.Express Delivery Available£3.89 with VAT Relief
- Cansfield Rise and Recline Chair Item Code: PG35924FREE Shipping
The luxurious Canfield Rise and Recline Chair represents real value for money and boasts an incredibly stylish design, thus making it the perfect addition to any room.Was:From Special Price £389.95 with VAT Relief£599.95Save:£210.00
- 10000 Lux S.A.D. Light - Replacement PLL 36W Lamp Item Code: MS35683FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.
The Replacement PLL 36W Lamp is crafted with durability and longevity in mind, ensuring an extended lifespan and sustained performanceExpress Delivery Available
- Carry Bag For Duo Deluxe Rollator and Transit Chair Item Code: MS35491Want it fast? Pick it up at our Store or choose Express Delivery in checkout.The Canvas storage bag is the perfect complement for anyone who needs to transfer their Duo Deluxe Rollator and Transit Chair. This bag is designed to help protect your rollator from scratches and damage whether you travel by bus, plane, or vehicle. The strong canvas material's great resistance to bumps and bangs will keep your rollator in good condition. The bag is easy to use, with a simple drawstring closure that keeps everything in place. Whether going locally or nationally, the Canvas storage bag is an essential piece of gear for anyone who wishes to keep their Duo Deluxe Rollator and Transit Chair safe and protected. Specifications Height: 860mm (34") Bottom width: 770mm (30.75") Top width: 570mm (22.5") Depth: 260mm (10.25")Express Delivery Available£14.59 with VAT Relief
- Ergonomic Walking Stick Item Code: PG35003
These Ergonomic Handled Walking Sticks are designed to be used in either the left or right hand, the handle on these sticks boasts a smooth palm grip to maximise user comfort making them ideal for those with painful or arthritic hands.
- Neoprene Thigh Support Item Code: PG28625This flexible thigh support is the ideal support to aid rehabilitation and exercise. It helps to alleviate the symptoms of a strain and supports stiff and arthritic joints. It is made from flexible neoprene and is easy to put on. The flexible material allows the thigh support to be worn throughout the day. The material is lightweight and can be folded to a small size allowing it to fit in pockets and handbags making it ideal for travel. Available in 4 sizes - small, medium, large and extra large. Features and Benefits Great support aid for use during rehabilitation and exercise Helps to alleviate symptoms of strains and supports stiff and arthritic joints Flexible neoprene material makes the support easy to slip on Available in 4 sizes Machine washable Sold as singles Specifications Small: 8x90x240mm Medium: 8x200x248mm Large: 8x210x255mm Extra large: 8x220x260mm
- Neoprene Knee Support Item Code: PG28629This flexible knee support is the ideal support to aid rehabilitation and exercise. It helps to alleviate the symptoms of a strain and supports stiff and arthritic joints. It is made from flexible neoprene and is easy to put on. The flexible material allows the knee support to be worn throughout the day. The material is lightweight and can be folded to a small size allowing it to fit in pockets and handbags making it ideal for travel. Available in 4 sizes - small, medium, large and extra large. Features and Benefits Great support for use during rehabilitation and exercise Flexible neoprene material can be easily slipped on Available in 4 sizes Can be folded into a small size making it ideal for travel Machine washable Sold as singles Specifications Small: 8x160x245mm Medium: 8x170x252mm Large: 8x180x260mm Extra large: 8x165x265mm
- Neoprene Elbow Support Item Code: PG28620This flexible elbow support is the ideal support to aid rehabilitation and exercise. It helps to alleviate the symptoms of a strain and supports stiff and arthritic joints. It is made from flexible neoprene and is easy to put on. The flexible material allows the elbow support to be worn throughout the day. The material is lightweight and can be folded to a small size allowing it to fit in pockets and handbags making it ideal for travel. Features and Benefits Ideal for use when during rehabilitation and exercise Alleviates symptoms of a strain and supports stiff and arthritic joints Made from flexible neoprene and easy to pull on Can be folded into a small size for travel Washable Sold as singles Specifications Small: 220x140x9mm Medium: 225x150x9mm Large: 230x160x9mm Extra large: 235x170x9mm
- Neoprene Calf Supports Item Code: PG28636This flexible calf support is the ideal support to aid rehabilitation and exercise. It helps to alleviate the symptoms of a strain and supports stiff and arthritic joints. It is made from flexible neoprene and is easy to put on. The flexible material allows the calf support to be worn throughout the day. The material is lightweight and can be folded to a small size allowing it to fit in pockets and handbags making it ideal for travel. Features and Benefits Ideal for use on the calf area during rehabilitation and exercise Available in 4 sizes to suit the majority of users Flexible neoprene material allows product to be pulled over the calf area easily Foldable and ideal for travel Machine washable Sold as singles Specifications Small: 8x140x240mm Medium: 8x150x245mm Large: 8x160x250mm Extra large: 8x170x260mm
- Portland Bariatric Shower Stool Item Code: PG31305FREE Shipping
The Portland Bariatric Shower Stool is a heavy-duty Shower Stool that has been specially designed for bariatric use, offering a maximum weight capacity of up to 254 kgs (40 stone).Was:From Special Price £99.95 with VAT Relief£141.39Save:£41.44
- Longfield Lounge Chair Item Code: PG20587FREE ShippingSimple to maintain and easy to keep clean and hygienic, the Longfield Height Adjustable Lounge chair is a durable yet comfortable piece of specialist furniture that is built to last. Featuring an ergonomically shaped back for better lumbar support, this Longfield Lounge Chair has been designed to aid good posture for patients recovering from surgery or illness. It can be adjusted in height to suit the needs of most users, and has a maximum weight limit of 22 stone. Now available in a variety of colours to complement most interiors, the Longfield Height Adjustable Lounge Chair represents outstanding long-term value for money.Features and Benefits 140kg (22 stone) weight limit. Simple Height Adjustment Using 'e' Clips Easy clean tubular metal frame. High back for head support. Comfortable seating with lateral movement to suit the individual user Fire retardant upholstery Specially designed legs to reduce tilt when transferring Specification Colour: Black Frame with Brown, cream, green or blue upholstery Weight: 13.05 kg Depth: 70cm Height: 110 - 126cm Width: 57cm Backrest Height: 69cm Max User Weight: 140kg Seat Depth: 45cm Seat Height: 40 - 53cm Seat Width:48cmFrom £264.00 with VAT Relief
- Brown Budget Plain Steel Grab Rails Item Code: PG25984Brown Budget Plain Steel Grab Rails are safety devices designed to assist individuals in maintaining their balance and stability while moving around. Made of steel with a brown finish, these grab rails are durable, sturdy and rust-resistant. They are easy to install and come with mounting hardware and instructions. They feature a plain design and come in a range of sizes that can be cut to custom sizes as needed. These grab rails are ideal for anyone who needs extra support in their daily living activities including elderly individuals, people with disabilities, or those recovering from surgery. They can be used in bathrooms, bedrooms, staircases, hallways and other areas of the home where extra stability is needed. They are easy to clean and maintain, providing a reliable and safe support.NOTE: Fixings not supplied. Features Grab rail which offers stability and increased support. Comes in an inclusive brown colour Great value, flat end, tubular grab rails Made from mild steel Coated in a polyester epoxy resin for durability Specifications Length: 450mm (18") 610mm(24") 710mm (28") Tube diameter: 25mm (1") Hand clearance: 65mm (2½")From £4.29 with VAT Relief
VAT relief for disabled people in a nut shell allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money. Full information about VAT relief can be found on the HMRC website by clicking here.
I'm buying for someone else can I still claim VAT relief?
Yes you can, during the checkout process simply choose "I am ordering on behalf of someone else who is chronically sick or has a disabling condition" & fill it out with the details of the applicant. Its very simple to complete please don't worry!
Who is eligible for VAT relief?
To be eligible for VAT relief the government says you have to fit the following criteria,
Charities – simply provide your charity number.
A person is ‘chronically sick or disabled’ if he/she is a person:
- with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities;
- with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
- Who is terminally ill.
Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
What proof do we need to provide?
In order to waive VAT on your purchase, the government requires a simple self declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.
Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what there chronic sickness or disability is. We don’t need a doctor’s letter or any reference numbers.
Which Items are eligible?
VAT Exemption only applies to certain items; these are items which have been designed to be used by someone who is chronically sick or disabled. Examples of such products are Mobility Scooters, Wheelchairs, Bath Lifts & many more daily living aids.
Things to Remember
We do NOT decide if an item is or isn’t exempt & we don’t make any more or less money if we charge you VAT or we don’t charge you VAT.
If you do not complete the VAT exemption form, or you are not eligible for VAT relief, we are obliged to charge you VAT on the whole of your order.
If you fail to return any VAT exemption forms to us we WILL charge your card for the outstanding VAT.
Not all of our products are eligible for VAT relief, so we are obliged to charge VAT for those products even after you complete this form.
Visit HM Revenue & Customs VAT for disabled people section