- Height Adjustable Strolley Trolley Replacement Handle Item Code: MS28294Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial PriceWas: £7.99Save: £0.80
- Height Adjustable Strolley Trolley Replacement Castor Item Code: MS28293Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial PriceWas: £13.09Save: £1.31
- Two Handled Cup And Saucer Item Code: MS28127A new, improved design of this popular mug has larger handles and shaped finger holds for ease of use. Gradations in the translucent material allow liquid consumption to be measured. The mug has a larger 270ml (9fl. oz) capacity and is supplied with interchangeable lids..Supplied as a pair One spout lid and one splash lid.The mug is dishwasher safe, but lids should be cleaned in warm soapy water only.Special Price £15.56 with VAT Relief
Was: £17.29Save: £1.73
- Two Handled Mug With Lids Item Code: MS28126Ideal for users suffering from shakes, tremors and weak gripLarge, easy to grip handles One drinking lid and one anti spill lid Clear plastic makes it easy to accurately monitor intake Two Handled Mug with Two Lids has two large, easy to grip handles, to assist the user with control and ensure that they have a secure grip One lid has a drinking spout allowing the user to regulate the flow of liquid, the other is an anti-spill lid to reduce the chances of spillages and splashes Ideal for users who suffer from shakes, tremors and weak grip Clear plastic makes it easy to accurately monitor intake, ensuring that the user stays well hydratedMug is dishwasher safe, however the lids must be hand-washed Mug capacity: 270ml (9 fl.oz)Special Price £7.28 with VAT Relief
Was: £8.09Save: £0.81
- Folding Step Stool Item Code: MS27889Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Our simple to use but sturdy and safe Folding Foot Stool is the answer to balancing precariously on unsafe boxes or old rickety foot ladders. Made from robust plastic with non slip feet and grippy dots on the platform for extra safety. This solid foot stool will comfortably hold up to 23 stone (150kg).Robust and sturdy materials and designNon slip feet for extra stabilityGrip dots on the platform for enhanced safetyFoldaway design for easy storageExpress Delivery AvailableSpecial PriceWas: £11.39Save: £1.14
- Royal Single Steel Step Item Code: MS27828Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial PriceWas: £15.98Save: £1.60
- UCCELLO PowerPour Kettle Tipper Item Code: MS26535FREE ShippingWant it fast? Pick it up at our Store or choose Express Delivery in checkout.UCCELLO PowerPour KettleThe effortless ‘power-steering’ pour action of the Uccello Kettle was designed using the unique PowerPour technology. The Kettle’s non-weightbearing ‘tilt and pour’ action from the ergonomically designed handle directs hot water to the fixed position of the cup, without removing the Kettle from its cradle. The weighted base of the Kettle arcs on a rotating axis to deliver hot water safely and steadily, every time. The expert design and craftsmanship means that there is a lot more to love with the beautifully engineered Uccello PowerPour Kettle. Engineered with proven technology and manufactured with expert craftmanship.FeaturesErgonomic handle for stable grip and pour actionEasy to read water level indicator to boil exactly the amount you needPower on light indicates when Kettle is switched onHinged lid with large opening for easy fill, clean and pourRemovable vessel for optional hand-held pour and water refillRemovable anti-scale filter for easy cleanSpecifications1.5 Litres capacity50Hz | 1850-2200 Watts220-240 VoltsInput power: 2000WWidth: 9.2" (23.4cm)Height: 8.3" (22.1cm)Depth: 4.7" (12cm)Weight: 820g (1.8lbs)Express Delivery AvailableSpecial Price £39.99 with VAT Relief
Was: £52.29Save: £12.30
- Chelsea Grab Bar 12" Item Code: MS26208Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial Price £11.42 with VAT Relief
Was: £12.69Save: £1.27
- Chelsea Grab Bar 18" Item Code: MS26209Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial Price £16.01 with VAT Relief
Was: £17.79Save: £1.78
- Measuring Jug Item Code: MS25694Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Express Delivery AvailableSpecial PriceWas: £7.69Save: £0.77
- Good Ideas - Magnetic Door Screen Item Code: MS25513Want it fast? Pick it up at our Store or choose Express Delivery in checkout.Good Ideas - Magnetic Door ScreenAutomatically shuts everytimeInstalls in minutes Automatically closesThe Magnetic Door Screen installs in minutes to all door types to keep even the smallest of bugs out of your home whilst allowing fresh air to circulate. 18 strategically placed magnets close the door screen automatically and perfectly every time you pass through it – hands free entry and exit!A weighted hem also keeps the screen in place.Automatically shuts everytimeInstalls in minutes Automatically closesMeasures 100cm wide x 220 cm highExpress Delivery AvailableSpecial PriceWas: £14.89Save: £1.49
- Food Workstation Item Code: MS22548FREE ShippingThis is designed to give independence, convenience and assistance with day to day kitchen tasks. It is ideal for those who have difficulty in gripping or have only one hand available. The clamp can grip all sorts of food, bowls, jars or bottles and is easy to operate; the stainless steel spikes hold bread, fruit or vegetables in place for peeling or slicing; the brush allows one handed cleaning of fruit & vegetables; the grater & slicing box can be mounted on the board; high corner guards prevent the bread from moving when being buttered. Four non-slip suction cups prevent the board from moving on wet surfaces.Food WorkstationBoard Size: 500x300x35mmOverall Height: 145mmWeight: 1.7kgSpecial Price £39.23 with VAT Relief
Was: £43.59Save: £4.36
- Deluxe Tableware Set Item Code: PG111-3FREE ShippingDeluxe Tableware SetThis red coloured dining set can help Alzheimer`s sufferers to distinguish the colour of food enabling them to enjoy more and possibly increase their food and liquid intake.The contoured rim design of the bowl and dish allows food to be scooped easily onto utensils making them ideal for use for those who are single handed.Available In Red Or White Set Contents:Scoop PlatePlate Guard Scoop BowlDrinking CupEgg CupNose Cut Out Cup4 Piece Bendable Cutlery Set (Knife. Fork, Spoon,Teaspoon.)As low as
- OXO Good Grips - Locking Tongs With Silicone Head Item Code: PD152-7OXO Good Grips - Locking Tongs With Silicone HeadOverviewTurn, turn, turn. It’s easy work with our classic Tongs, which now offer silicone heads that protect nonstick finishes. The heads are heat resistant to 600 F and work well for scraping pans without scratching.Like all OXO tongs, these lock for convenient storage and have just the right amount of tension for comfort. The Tongs are available in 9” and 12” lengths.Features & BenefitsSturdy, stainless steel Tongs with Silicone HeadsSilicone Heads are heat resistant to 600°F and safe for non-stick cookwareSoft, non-slip handles and comfortable thumb restsTongs lock closed for convenient storageAvailable in 9'' and 12'' lengthsDishwasher safeSpecifications9" Dimensions:11'' x 1'' x 2''Weight: 5 oz.12" Dimensions:14'' x 1'' x 2''Weight: 6 ozAs low as
- OXO Good Grips - Stainless Steel Squeegee Item Code: MS19320Want it fast? Pick it up at our Store or choose Express Delivery in checkout.OXO Good Grips - Stainless Steel SqueegeeOverviewUse the OXO GOOD GRIPS All-Purpose Squeegee to clean tiled surfaces, fogged mirrors, soapy shower doors, and of course, windows.The flexible blade on our Squeegee can be used on curved surfaces, while the soft, comfortable handle nestles perfectly in the palm of your hand without slipping.The slim profile of our Squeegee allows it to be stored neatly on the included suction cup hanger.Features & BenefitsDurable, flexible Squeegee bladeSoft, comfortable handleSlim profileSuction cup hanger provides easy, convenient storageSpecificationsDimensions: 10'' x 1.5'' x 6''Weight: 3 oz.Express Delivery Available
- Oxo Good Grips - Non-Scratch Scrubber with Tray Item Code: MS25435Non-Scratch Scrubber with TrayWith the OXO Good Grips Non-Scratch Scrubber with Tray, you can scrub out the toughest stains without leaving a mark.The sponge with scrub is durable for thorough cleaning of non-stick, ceramic and glass cookware and bakeware.The rounded handle of the Non-Scratch Scrubber fits in your palm and is easy to hold at any angle, with a comfortable grip that is non-slip, even when wet.The antimicrobial Scrubber prevents bacterial growth and odors, and the drip tray keeps the Non-Scratch Scrubber elevated for aeration, keeping countertops dry.The Scrubber head is replaceable with a simple twist, and accommodates both Non-Scratch Scrubber refills and Heavy Duty Scrubber refills.Features & BenefitsDurable sponge with scrub for thorough cleaning of non-stick, ceramic and glass cookware and bakewareRounded handle fits in your palm and is easy to hold at any angleNon-slip handle is comfortable to hold and keeps hands away from grease and other messesAntimicrobial Scrubber prevents bacterial growth and odorsScrubber head is replaceable with a simple twistDrip tray elevates Scrubber for aeration and keeps countertops dry
- Good Ideas - Egg Boiler Item Code: MS25420Good Ideas - Egg BoilerPerfectly boiled eggs every time!Cook up to 7 eggs at onceSoft, medium or hard boiledSound alert when your eggs are readyChoose between soft, medium or hard boiled eggs with this easy to use electric egg boiler and get perfect results every time!A buzzer will sound to alert you when your eggs are ready. Cook up to 7 eggs at onceSpecial PriceWas: £15.19Save: £1.52
- Good Ideas - Towel Warmer Item Code: MS25286Good Ideas - Towel WarmerAn affordable and energy efficient way to dry clothes, sheets or towels, or air your washing all year round. The clever design lets you wall mount or leave free standing.Uses less power than a 100 watt bulb, it is much cheaper to run than an expensive tumble dryer and clothes keep their shape better.Air and dry clothes or towels in a jiff!Low cost energy saving dryer.Dries clothes or towels.Free standing or wall fixedMeasures:L 775mm X B 560mm X H 30mmSpecial PriceWas: £30.29Save: £3.02
- Ultimate Ceramic Knife Set Item Code: MS25282Ultimate Ceramic Knife SetCeramic Knives, cut anything with easeThese revolutionary Ceramic Knives have exceptionally sharp blades making cutting extremely quick, clean and accurate.Lighter than a classic knife they are easy to handle and the ergonomic handles provide excellent grip.The blades are made from ceramic which is well known for its high resistance to wear.Not suitable for Dishwashers.Set consists of 4 knives:3” Paring Knife4” Utility Knife5” Utility Knife6” Chef KnifeSpecial PriceWas: £23.78Save: £2.38
- Good Ideas - Fat Free Browning Plate Item Code: MS25278Good Ideas - Fat Free Browning PlateCook healthy, fat-free meals in your microwaveFat free frying in your microwave cooker! The faster, healthier, tastier way to fry your food without fat!Excellent for cooking a full English breakfast in the microwave. Fries, crisps and browns, bacon, eggs, sausages and mushrooms.Browns and sears meats, grills sandwiches, crisps frozen pizzas and french fries etc.The 11½” Microwave Browning Plate has a revolutionary polymer nonstick coated skillet, an insulated base for table top protection and a domed splatter guard cover.Cooks food to perfection without butter, oil or fat.Frozen food must be defrosted before cooking.Special PriceWas: £14.18Save: £1.42
- Good Ideas - Anti Burn Kevlar Gloves Item Code: MS25262Good Ideas - Anti Burn Kevlar GlovesThese remarkable burn proof gloves, originally developed for fire fighters are suitable to use as oven gloves, removing hot items from cookers, grills and microwaves.Also excellent for moving hot coals on barbecues and bonfires.These one size fits all gloves are soft, flexible, hand washable and are tested to British Standards.SpecificationsOne size fits allHand wash onlyOuter: 90% Nomex, 10% KevlarLining: 100% CottonSpecial PriceWas: £12.79Save: £1.28
- 4-in-1 Multi Opener Item Code: MS249134-in-1 Multi OpenerFeatures The Multi Opener is the perfect tool for opening bottle tops, jars, drinks cans, ring pulls and screw tops.The soft ring grips most screw tops securely allowing user to lever the cap loose, while breaking the seal at the same time.The hook end slides under the ring pull to easily lift open whilst the claw opener releases jar lids with ease.The Multi Opener can also be used as a regular bottle opener.Specifications:Size: 13.5cmWeight: 44gColour: Blue / WhiteSpecial PriceWas: £2.59Save: £0.26
- Power Grip Item Code: MS24912Special PriceWas: £3.70Save: £0.37
- Easy Grip Dinner Service Set Item Code: MS24911Easy Grip Dinner Service SetFeatures This dinner service set is ideal for people with limited co-ordination.The cutlery set is specially designedwith soft and non-slip grip, the ergonomic large handles are cushioned to allow the user to hold the utensil securely but comfortably, even when damp or wet.The handles rounded shape fits naturally into the palm of the hand and aids use of the cutlery for thosewith a poor grip.The deep bowl and plate guard are ideal in aiding the user and the non-slip texturedmat grips tabletops and helps prevent plates from sliding.Colour: white/ BlueSpecial PriceWas: £38.09Save: £3.80
- One Touch Power Grater Item Code: MS19226Special PriceWas: £21.19Save: £2.12
- One Touch Vegetable Slicer Item Code: MS19227Special PriceWas: £26.50Save: £2.65
- OXO Good Grips - Silicone Flexble Pancake Turner Item Code: MS19286OXO Good Grips - Silicone Flexble Pancake TurnerOverviewThe OXO Good Grips Silicone Flexible Turners combine the strength of stainless steel with the advantages of silicone. The silicone outer layer, which is heat resistant to 600 degrees F and safe for non-stick cookware, is bonded to a flexible stainless steel core for added stability. The Turners have thin, flexible edges that glide easily beneath all foods and are perfect for flipping fragile foods while keeping them intact. The Pancake Turner is generous in size and easily flips pancakes, burgers and more. All Silicone Flexible Turners have soft, comfortable, non-slip grips and are the perfect companions to non-stick cookware and bakeware.Features & BenefitsPerfect for flipping pancakes, burgers and moreThin, flexible edge glides easily beneath foodsHeat resistant to 600°FSilicone bonded to flexible stainless steelSafe for non-stick cookwareDishwasher safeSpecificationsDimensions: 12.00'' x 6.00'' x 3.25''Weight: 5 oz.
- OXO Good Grips - Household Scrub Item Code: MS19291OXO Good Grips - Household ScrubOverviewScrub the tub and more with OXO Good Grips Household Scrub Brush.Our Scrub Brush has stiff outer bristles for tackling the tough spots, and soft inner bristles that leave surfaces sparkling.The Brush also features a soft, comfortable non-slip grip.Features & BenefitsDurable bristles for heavy duty scrubbingSoft, comfortable non-slip grip SpecificationsDimensions: 5'' x 3'' x 4''Weight: 6 oz.
VAT relief for disabled people in a nut shell allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money. Full information about VAT relief can be found on the HMRC website by clicking here.
I'm buying for someone else can I still claim VAT relief?
Yes you can, during the checkout process simply choose "I am ordering on behalf of someone else who is chronically sick or has a disabling condition" & fill it out with the details of the applicant. Its very simple to complete please don't worry!
Who is eligible for VAT relief?
To be eligible for VAT relief the government says you have to fit the following criteria,
Charities – simply provide your charity number.
A person is ‘chronically sick or disabled’ if he/she is a person:
- with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities;
- with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
- Who is terminally ill.
Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
What proof do we need to provide?
In order to waive VAT on your purchase, the government requires a simple self declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.
Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what there chronic sickness or disability is. We don’t need a doctor’s letter or any reference numbers.
Which Items are eligible?
VAT Exemption only applies to certain items; these are items which have been designed to be used by someone who is chronically sick or disabled. Examples of such products are Mobility Scooters, Wheelchairs, Bath Lifts & many more daily living aids.
Things to Remember
We do NOT decide if an item is or isn’t exempt & we don’t make any more or less money if we charge you VAT or we don’t charge you VAT.
If you do not complete the VAT exemption form, or you are not eligible for VAT relief, we are obliged to charge you VAT on the whole of your order.
If you fail to return any VAT exemption forms to us we WILL charge your card for the outstanding VAT.
Not all of our products are eligible for VAT relief, so we are obliged to charge VAT for those products even after you complete this form.
Visit HM Revenue & Customs VAT for disabled people section