Mobility Smart Limited is committed to respecting your privacy. In general, you can visit Mobility Smart without revealing any information about yourself. We do collect information regarding visitors to our Web site. Some information is required in order to process orders, for example. We analyze this data for trends and statistics to help us provide you with a better service.
Any dealings you have with us will be confidential between ourselves, unless otherwise agreed, or unless it is essential that we forward your email to other associates who are better equipped to deal with your request.
We can confirm that:
- We will not supply your email address to any bulk mailing or marketing agency
- That your personal contact details are used only by ourselves and subject to the conditions and Principles of the UK Data Protection Act (i.e. obtained fairly and lawfully, used only for the purposes for which registered etc.)
To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order.
Any credit card details provided by you for buying products from Mobility Smart, are encrypted and go directly to the payment services provider, without being revealed to us.
If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.
There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.
You can help Mobility Smart update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying Mobility Smart of any changes to your address, title, phone number or e-mail address.
Please let us know if you have questions or concerns. We aim to be open and straightforward and respect your rights.